Customer Support Ticket System & Helpdesk vulnerabilities
Plugin slug wp-ticket · 9 known vulnerabilities · latest disclosed 2026-07-22 · WordPress.org page
Every listed vulnerability has a fix. Version 6.0.6 or later is not affected by any of them. If your site runs an older version, update it.
4 of 9 rated high or critical (CVSS 7 or more).
Known vulnerabilities in Customer Support Ticket System & Helpdesk
| Severity | Affected versions | Fixed in | CVE | Published | Details |
|---|---|---|---|---|---|
| Critical 9.8 | <= 6.0.5 | 6.0.6 | CVE-2026-15011 | 2026-07-22 | Advisory |
| High 7.5 | <= 6.0.4 | 6.0.5 | CVE-2026-9848 | 2026-06-12 | Advisory |
| Medium 6.4 | <= 6.0.2 | 6.0.3 | CVE-2025-60157 | 2025-09-26 | Advisory |
| Medium 6.4 | <= 6.0.0 | 6.0.1 | CVE-2025-58915 | 2025-09-23 | Advisory |
| High 8.1 | <= 6.0.2 | 6.0.3 | CVE-2025-53584 | 2025-08-25 | Advisory |
| High 8.1 | <= 6.0.1 | 6.0.3 | CVE-2025-8420 | 2025-08-05 | Advisory |
| Medium 4.4 | < 5.13 | 5.13 | none | 2023-06-22 | Advisory |
| Medium 5.5 | < 5.10.4 | 5.10.4 | CVE-2021-24622 | 2021-09-20 | Advisory |
| Medium 6.1 | <= 5.5.1 | 5.6.0 | none | 2021-02-14 | Advisory |
Check if a site is affected
Enter a site address to see which version of Customer Support Ticket System & Helpdesk and other plugins it runs, and whether they match a known vulnerability.
Questions
Is the Customer Support Ticket System & Helpdesk plugin safe to use?
All 9 known issues are fixed in current versions (6.0.6 or later). Keeping it updated is what matters.
How do I check which version of Customer Support Ticket System & Helpdesk my site runs?
In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.
How do I fix a vulnerable plugin?
Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.