Tidio – Live Chat & AI Chatbots vulnerabilities
Plugin slug tidio-live-chat · 2 known vulnerabilities · latest disclosed 2022-09-20 · WordPress.org page
Every listed vulnerability has a fix. Version 5.3.0 or later is not affected by any of them. If your site runs an older version, update it.
1 of 2 rated high or critical (CVSS 7 or more).
Known vulnerabilities in Tidio – Live Chat & AI Chatbots
| Severity | Affected versions | Fixed in | CVE | Published | Details |
|---|---|---|---|---|---|
| Medium 5.3 | <= 5.2.0 | 5.3.0 | none | 2022-09-20 | Advisory |
| High 8.8 | < 4.2.1 | 4.2.1 | none | 2019-11-05 | Advisory |
Check if a site is affected
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Questions
Is the Tidio – Live Chat & AI Chatbots plugin safe to use?
All 2 known issues are fixed in current versions (5.3.0 or later). Keeping it updated is what matters.
How do I check which version of Tidio – Live Chat & AI Chatbots my site runs?
In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.
How do I fix a vulnerable plugin?
Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.