SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities
Plugin slug supportcandy · 24 known vulnerabilities · latest disclosed 2026-10-02 · WordPress.org page
Every listed vulnerability has a fix. Version 3.5.4 or later is not affected by any of them. If your site runs an older version, update it.
5 of 24 rated high or critical (CVSS 7 or more).
Known vulnerabilities in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot
| Severity | Affected versions | Fixed in | CVE | Published | Details |
|---|---|---|---|---|---|
| Medium 6.4 | <= 3.5.3 | 3.5.4 | CVE-2026-94378 | 2026-10-02 | Advisory |
| Medium 6.5 | <= 3.5.3 | 3.5.4 | CVE-2026-94539 | 2026-10-02 | Advisory |
| Medium 5.3 | 3.3.6 to 3.5.2 | 3.5.3 | CVE-2026-81022 | 2026-09-09 | Advisory |
| Medium 5.3 | 3.2.9 to 3.5.2 | 3.5.3 | CVE-2026-81021 | 2026-09-07 | Advisory |
| Medium 5.3 | <= 3.5.1 | 3.5.2 | CVE-2026-73350 | 2026-08-18 | Advisory |
| Medium 6.4 | <= 3.4.8 | 3.4.9 | CVE-2026-57711 | 2026-07-10 | Advisory |
| Medium 4.3 | <= 3.4.6 | 3.4.7 | CVE-2026-54826 | 2026-06-17 | Advisory |
| Medium 6.5 | <= 3.4.4 | 3.4.5 | CVE-2026-0683 | 2026-01-30 | Advisory |
| Medium 5.3 | <= 3.4.4 | 3.4.5 | CVE-2026-25321 | 2026-01-29 | Advisory |
| Medium 5.4 | <= 3.4.4 | 3.4.5 | CVE-2026-1251 | 2026-01-23 | Advisory |
| Medium 4.3 | <= 3.4.1 | 3.4.2 | CVE-2025-67598 | 2025-11-21 | Advisory |
| Medium 6.5 | <= 3.3.7 | 3.3.8 | CVE-2025-10658 | 2025-09-19 | Advisory |
| Medium 4.3 | <= 3.3.0 | 3.3.1 | CVE-2024-13552 | 2025-03-06 | Advisory |
| Medium 6.4 | <= 3.2.3 | 3.2.4 | CVE-2024-27991 | 2024-03-15 | Advisory |
| High 7.2 | <= 3.1.6 | 3.1.7 | CVE-2023-2805 | 2023-05-22 | Advisory |
| High 8.8 | <= 3.1.6 | 3.1.7 | CVE-2023-2719 | 2023-05-22 | Advisory |
| Critical 9.8 | <= 3.1.4 | 3.1.5 | CVE-2023-1730 | 2023-04-10 | Advisory |
| Medium 6.5 | <= 3.1.3 | 3.1.4 | none | 2023-03-28 | Advisory |
| Medium 6.1 | < 2.2.7 | 2.2.7 | CVE-2021-24879 | 2022-01-05 | Advisory |
| Medium 6.1 | <= 2.2.6 | 2.2.7 | CVE-2021-24878 | 2022-01-05 | Advisory |
| High 7.5 | <= 2.2.4 | 2.2.5 | CVE-2021-24839 | 2022-01-05 | Advisory |
| Medium 6.5 | < 2.2.7 | 2.2.7 | CVE-2021-24843 | 2022-01-04 | Advisory |
| Medium 6.4 | < 2.2.7 | 2.2.7 | CVE-2021-24880 | 2022-01-04 | Advisory |
| Critical 9.8 | < 2.0.1 | 2.0.1 | CVE-2019-11223 | 2019-04-17 | Advisory |
Check if a site is affected
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Questions
Is the SupportCandy – Helpdesk, Support Ticket System & AI Chatbot plugin safe to use?
All 24 known issues are fixed in current versions (3.5.4 or later). Keeping it updated is what matters.
How do I check which version of SupportCandy – Helpdesk, Support Ticket System & AI Chatbot my site runs?
In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.
How do I fix a vulnerable plugin?
Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.