JS Help Desk – AI-Powered Support & Ticketing System vulnerabilities

Plugin slug js-support-ticket · 38 known vulnerabilities · latest disclosed 2026-11-07 · WordPress.org page

Every listed vulnerability has a fix. Version 5.0.4 or later is not affected by any of them. If your site runs an older version, update it.

16 of 38 rated high or critical (CVSS 7 or more).

Known vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System

SeverityAffected versionsFixed inCVEPublishedDetails
Medium 5.3<= 5.0.35.0.4CVE-2026-1195132026-11-07Advisory
Medium 6.4<= 5.0.25.0.3CVE-2026-1180462026-11-06Advisory
Medium 4.9<= 5.0.15.0.2CVE-2026-1047392026-10-30Advisory
Medium 4.3<= 4.0.05.0.0CVE-2026-1030792026-10-05Advisory
Medium 4.3<= 4.0.05.0.0CVE-2026-1030782026-10-05Advisory
Medium 4.3< 3.1.43.1.4CVE-2026-149282026-08-04Advisory
Medium 5.3< 3.1.43.1.4CVE-2026-149302026-07-13Advisory
Medium 4.3<= 3.1.43.1.5CVE-2026-152092026-07-13Advisory
Medium 4.3<= 3.1.33.1.4CVE-2026-149292026-07-13Advisory
Medium 4.3<= 3.1.33.1.4CVE-2026-149312026-07-13Advisory
Medium 5.3<= 3.1.03.1.1CVE-2026-576522026-06-26Advisory
High 8.8<= 3.1.13.1.2CVE-2026-560542026-06-25Advisory
Medium 5.3<= 3.0.93.1.0CVE-2026-488872026-06-02Advisory
High 7.5<= 3.0.93.1.0CVE-2026-488862026-06-02Advisory
High 7.5<= 3.0.43.0.5CVE-2026-25112026-03-25Advisory
Medium 4.3<= 3.0.33.0.4CVE-2026-325352026-03-23Advisory
Medium 6.5<= 3.0.33.0.4CVE-2026-325342026-03-20Advisory
High 7.5<= 2.8.22.8.3CVE-2023-73372026-03-03Advisory
Medium 6.5<= 3.0.13.0.2CVE-2026-249592026-02-11Advisory
High 7.5<= 2.9.22.9.3CVE-2025-308862025-03-27Advisory
Medium 5.3<= 2.9.22.9.3CVE-2025-308802025-03-27Advisory
Critical 9.8<= 2.9.22.9.3CVE-2025-309012025-03-27Advisory
High 7.5<= 2.9.12.9.2CVE-2025-308822025-03-27Advisory
Critical 9.1<= 2.9.22.9.3CVE-2025-308782025-03-27Advisory
High 7.5<= 2.8.82.8.9CVE-2024-136062025-02-12Advisory
Medium 4.3<= 2.8.82.8.9CVE-2024-136072025-02-03Advisory
Medium 4.4<= 2.8.72.8.8CVE-2024-516702024-11-01Advisory
Critical 9.8<= 2.8.62.8.7CVE-2024-70942024-08-12Advisory
Medium 5.3<= 2.8.32.8.4CVE-2024-312732024-04-05Advisory
Critical 9.8< 2.8.22.8.2CVE-2023-508392023-12-21Advisory
High 7.2<= 2.7.72.7.8CVE-2023-254442023-08-17Advisory
Medium 6.3<= 2.7.72.7.8CVE-2023-236792023-06-20Advisory
Critical 9.8<= 2.7.12.7.2CVE-2022-468392023-01-27Advisory
Medium 6.3<= 2.7.12.7.2CVE-2022-468402023-01-27Advisory
Critical 9.12.7.12.7.2CVE-2022-468382023-01-27Advisory
High 8.6<= 2.7.12.7.2CVE-2022-471512023-01-27Advisory
Medium 5.4<= 2.7.12.7.2CVE-2022-468422023-01-27Advisory
High 8.8<= 2.0.52.0.6CVE-2018-210022018-06-25Advisory

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Questions

Is the JS Help Desk – AI-Powered Support & Ticketing System plugin safe to use?

All 38 known issues are fixed in current versions (5.0.4 or later). Keeping it updated is what matters.

How do I check which version of JS Help Desk – AI-Powered Support & Ticketing System my site runs?

In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.

How do I fix a vulnerable plugin?

Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.

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