ELEX WordPress HelpDesk & Customer Ticketing System vulnerabilities
Plugin slug elex-helpdesk-customer-support-ticket-system · 17 known vulnerabilities · latest disclosed 2026-11-12 · WordPress.org page
Every listed vulnerability has a fix. Version 3.4.0 or later is not affected by any of them. If your site runs an older version, update it.
7 of 17 rated high or critical (CVSS 7 or more).
Known vulnerabilities in ELEX WordPress HelpDesk & Customer Ticketing System
| Severity | Affected versions | Fixed in | CVE | Published | Details |
|---|---|---|---|---|---|
| Critical 9.8 | <= 3.3.9 | 3.4.0 | CVE-2026-119077 | 2026-11-12 | Advisory |
| Critical 9.1 | <= 3.3.8 | 3.3.9 | CVE-2026-114630 | 2026-11-05 | Advisory |
| Critical 9.8 | <= 3.3.7 | 3.3.8 | CVE-2026-103768 | 2026-10-15 | Advisory |
| Medium 6.5 | <= 3.3.6 | 3.3.7 | CVE-2026-48964 | 2026-06-02 | Advisory |
| Medium 5.3 | <= 3.3.5 | 3.3.6 | CVE-2025-14079 | 2026-02-04 | Advisory |
| Medium 4.3 | <= 3.3.5 | 3.3.6 | CVE-2025-68837 | 2026-01-27 | Advisory |
| High 7.2 | <= 3.3.4 | 3.3.5 | CVE-2025-9343 | 2025-12-20 | Advisory |
| Medium 6.3 | <= 3.3.2 | 3.3.3 | CVE-2025-13534 | 2025-12-01 | Advisory |
| Critical 9.8 | <= 3.3.1 | 3.3.2 | CVE-2025-11456 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.3.1 | 3.3.2 | CVE-2025-12023 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.3.1 | 3.3.2 | CVE-2025-12085 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.3.1 | 3.3.2 | CVE-2025-12022 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.3.0 | 3.3.1 | CVE-2025-12169 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.3.1 | 3.3.2 | CVE-2025-10054 | 2025-11-20 | Advisory |
| Medium 4.3 | <= 3.2.9 | 3.3.0 | CVE-2025-10039 | 2025-11-20 | Advisory |
| High 8.8 | <= 3.2.9 | 3.3.0 | CVE-2025-47658 | 2025-05-08 | Advisory |
| High 8.8 | <= 3.2.6 | 3.2.7 | CVE-2024-12171 | 2025-01-31 | Advisory |
Check if a site is affected
Enter a site address to see which version of ELEX WordPress HelpDesk & Customer Ticketing System and other plugins it runs, and whether they match a known vulnerability.
Questions
Is the ELEX WordPress HelpDesk & Customer Ticketing System plugin safe to use?
All 17 known issues are fixed in current versions (3.4.0 or later). Keeping it updated is what matters.
How do I check which version of ELEX WordPress HelpDesk & Customer Ticketing System my site runs?
In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.
How do I fix a vulnerable plugin?
Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.