Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search vulnerabilities
Plugin slug echo-knowledge-base · 4 known vulnerabilities · latest disclosed 2026-10-27 · WordPress.org page
Every listed vulnerability has a fix. Version 17.311.0 or later is not affected by any of them. If your site runs an older version, update it.
2 of 4 rated high or critical (CVSS 7 or more).
Known vulnerabilities in Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
| Severity | Affected versions | Fixed in | CVE | Published | Details |
|---|---|---|---|---|---|
| Medium 6.1 | <= 17.214.0 | 17.311.0 | CVE-2026-101935 | 2026-10-27 | Advisory |
| High 7.2 | <= 17.211.0 | 17.212.0 | CVE-2026-28187 | 2026-08-13 | Advisory |
| Medium 4.3 | <= 16.011.0 | 16.20.0 | CVE-2026-25402 | 2026-01-29 | Advisory |
| Critical 9.8 | <= 11.30.2 | 11.31.0 | CVE-2024-24842 | 2024-02-02 | Advisory |
Check if a site is affected
Enter a site address to see which version of Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search and other plugins it runs, and whether they match a known vulnerability.
Questions
Is the Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search plugin safe to use?
All 4 known issues are fixed in current versions (17.311.0 or later). Keeping it updated is what matters.
How do I check which version of Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search my site runs?
In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.
How do I fix a vulnerable plugin?
Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.