Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist vulnerabilities

Plugin slug bit-assist · 9 known vulnerabilities · latest disclosed 2026-08-28 · WordPress.org page

Every listed vulnerability has a fix. Version 1.8.2 or later is not affected by any of them. If your site runs an older version, update it.

1 of 9 rated high or critical (CVSS 7 or more).

Known vulnerabilities in Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

SeverityAffected versionsFixed inCVEPublishedDetails
Medium 4.4<= 1.7.11.7.2CVE-2026-390702026-08-28Advisory
Critical 9.8<= 1.8.11.8.2CVE-2026-165482026-07-27Advisory
Medium 5.3<= 1.5.111.6.0CVE-2025-685962025-12-19Advisory
Medium 5.8<= 1.5.41.5.5CVE-2025-308342025-03-28Advisory
Medium 6.5<= 1.5.21.5.3CVE-2025-08222025-02-14Advisory
Medium 4.9<= 1.5.21.5.3CVE-2024-137912025-02-13Advisory
Medium 6.5<= 1.5.21.5.3CVE-2025-08212025-02-13Advisory
Medium 4.4< 1.21.2CVE-2023-513712023-09-18Advisory
Medium 4.4<= 1.1.81.1.9CVE-2023-36672023-07-27Advisory

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Questions

Is the Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist plugin safe to use?

All 9 known issues are fixed in current versions (1.8.2 or later). Keeping it updated is what matters.

How do I check which version of Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist my site runs?

In WordPress go to Plugins > Installed Plugins. From the outside, the free PluginPeek scan below reads the version from the site's public files.

How do I fix a vulnerable plugin?

Make a full backup, then update it from Dashboard > Updates and check the site afterwards. If you would rather not, we can do it for a fixed $99, paid after you have checked the site.

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